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assistance and training

 

Follow-up and assistance:

With rich experience and deep know-how, our technical team guarantees you the best quality, the fast reactivity and the comprehensive security concepts.

Technical relevance, dynamism, versatility, constitute our team’s great assets to reach our main requirement: the satisfaction of our customers.

  • Hotline 24 hours/ 7 days a week
 
  • A single contact person who ensures quick handling of an unexpected incident on site until its solution.
 
  • Our lines are fully equiped with maintenance and remote adjustment, information report, ... monitoring, upgrade software so that you can connect at any time with our experts.
 
  • Dispatch of a specialist on site in case a concern can not be remotely solved


Start-up and Training:

During the first phase of start-up, our Mechanical / Automation / Process team is present in order to guide your operators and help them act correctly under optimum safety conditions.

In order to help you be as independent as possible, our experts will train your technical teams on the theoretical side, as well as on the industrial equipment and software aspect.

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